Force majeure

Czech Republic, Poland, Lithuania, Ukraine, Latvia, Estonia (list of countries is in update mode), completely closed their borders for entry to foreigners. ECOLINES buses to and from these countries have been suspended until further notice by state institutions!All tickets purchased remain valid and will be reissued for tickets with an open date. When traffic to closed countries will be resumed, passengers will be able to change the date and open the date on the tickets independently on the website

Due to coronavirus, offices do not work. Please send all questions to the e-mail address:


Ticket sample

Ticket sample

Here is the example of ECOLINES bus ticket. Carefully examine its content as there is important information about your journey. Printing out ticket unassisted from website or receiving your ticket in agency, make sure it is printed out in that language which you understand better. At the moment ticket is available in 8 languages RU, LV, EN, DE, PL, EST, LT, and BG. If you have any questions do not hesitate to contact ECOLINES offices.




Ticket number.
Security code.
Company’s website.

Passenger’s name, surname.
In brackets contact phone number (to inform about possible changes).
Date and time of departure of outward journey (local!).
Information about bonus points (if you are a member of Bonus program). If no, you should certainly join it, it is profitable!

Points of departure and arrival, in brackets transit countries.
Journey details.
Line number, points of departure and arrival, possible changes of bus (may not exist), date and time of departure an arrival, seat(s), price of each journey’s segment.

Note about possible changes.

Full ticket price in currency of purchase.
Tariff type.
Additional discount (may not exist).
Note about discount confirmation.

Seller information.
Sale date.
Agent, its phone number.
Agent’s signature and stamp (not needed for online tickets).

Bus stop addresses in departure, changing and arrival points.

Conditions of additional discount (AD) if applied (may not exist).

Carrier’s information.
Phone number on board in each journey’s segment (may not exist).
Carrier’s name in each journey’s segment.

SMS service (cancel journey and precise time of departure).

Information about carriage terms and conditions availability and getting acquainted with them.

Possible other carrier’s additional information. Or bus stop scheme if changed recently.

Be the first to know about discounts