In relation with force majeure circumstances the states through which our routes operate are closing their borders and restricting traveling. Therefore, ECOLINES carriers temporarily have cancelled all the routes. Tickets will be converted to OPEN DATA within 10 - 15 days. Passengers will not be able to close the date of the trip until the routes are reopened. These tickets are non-refundable.
The company implements regulations and requirements of governments to stop virus spreading. 
All ECOLINES routes are temporarily canceled until April 14.
Ticket offices in Vilnius, Kaunas, Marijampolė are closed due to quarantine.
Information for passengers in Lithuania is provided 9:00 - 18:00 working days:
info@ecolines.lt, phone +370 37 202022

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Ticket sample

ECOLINES ticket example

Here is the example of ECOLINES bus ticket. Carefully examine its content as there is important information about your journey. Printing out ticket unassisted from website or receiving your ticket in agency, make sure it is printed out in that language which you understand better. At the moment ticket is available in 8 languages RU, LV, EN, DE, PL, EST, LT, and BG. If you have any questions do not hesitate to contact ECOLINES offices.

Explanation:

Line
Explanation

1
Ticket number.
Security code.
Company’s website.

2
Passenger’s name, surname.
In brackets contact phone number (to inform about possible changes).
Date and time of departure of outward journey (local!).
Information about bonus points (if you are a member of Bonus program). If no, you should certainly join it, it is profitable!

3
Points of departure and arrival, in brackets transit countries.
Journey details.
Line number, points of departure and arrival, possible changes of bus (may not exist), date and time of departure an arrival, seat(s), price of each journey’s segment.

4
Note about possible changes.

5
Full ticket price in currency of purchase.
Tariff type.
Additional discount (may not exist).
Note about discount confirmation.

6
Seller information.
Sale date.
Operator.
Agent, its phone number.
Agent’s signature and stamp (not needed for online tickets).

7
Bus stop addresses in departure, changing and arrival points.

8
Conditions of additional discount (AD) if applied (may not exist).

9
Carrier’s information.
Phone number on board in each journey’s segment (may not exist).
Carrier’s name in each journey’s segment.

10
SMS service (cancel journey and precise time of departure).

11
Information about carriage terms and conditions availability and getting acquainted with them.

Possible other carrier’s additional information. Or bus stop scheme if changed recently.

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