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This section is intended to submit complaints and claims about ECOLINES carriers
(Ecolines Estonia, Transinesta, Norma-A, Ecolines Polska, AMRON, ECOLINES RUS, Ukrlines, Autolux)
Language
:
I have read and agree to the ECOLINES conditions and regulations of passenger and luggage carriage
:
*
Buyer of the ticket or passenger?
:
*
Passenger
Buyer of the ticket
Ticket number
:
*
Travel date
:
*
Day
1
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5
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13
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22
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25
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31
Month
Apr
Mar
Feb
Jan
Year
2024
Route
:
*
From:
:
*
To:
:
*
Carrier
:
*
-
Ecolines Estonia OU
Ecolines Polska
Norma-A
Transinesta
AMRON
ECOLINES RUS
Ukrlines
Autolux
Ticket was booked:
:
*
-
Agency
Online
Mobile app
Bus
Other
E-mail
:
*
Loyalty login/ID Number
:
Complaint reason:
:
*
The bus is late
Travel documents
Luggage
Service on board
Bus crew
Other
Complaint
:
*
Copy of the ticket and other documents
:
*
Answer
:
*
Required
Not required
Send
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